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TERMS AND CONDITIONS 

My Tech Auto

Terms and Conditions for Auto Repair Services

Service Agreement

By accepting service from My Tech Auto, you authorize your agreement to the following listed below. 

Communication

As a means to communicate, My Tech Auto may use customers contact information to share estimates/invoices, and to answer any questions the customer may have via call/text. Customers may receive calls/messages as needed for service updates and inquiries until the service is complete (within 1-2 days)

*Message & Data Rates may apply. Message frequency varies. Opt-in data will not be shared with 3rd parties for marketing purposes. Reply STOP at any time to opt-out. Text HELP for support.

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Estimates

Estimates provided by My Tech Auto are based on the first assessment of the vehicle’s condition. Final costs may change depending on the repairs needed. The customer will be notified if there are any changes to the estimate before proceeding with further work.

Authorization

Authorization to work on vehicles needs to be given by the customer. Once authorization is given, my tech auto will proceed with the repairs and services as agreed. Should the customer be made aware of any additional work needed on the vehicle, it will require separate authorization and agreement on costs.

Parts & Materials

My Tech Auto reserves the right to purchase new and aftermarket parts as needed for the vehicle. In some cases when doing engines, transmissions or cradles, used parts will be used and customers will be notified. We keep all replaced parts unless stated otherwise from customers. 

Terms of Payment

Payment is due upon completion of the service provided. A deposit will be required for jobs exceeding $2,000. We accept cash and card and offer financing options. Failure to provide payment will result in a fee and a lien on the vehicle. 

Warranty

My Tech Auto provides a 12 month or 12,000 mile warranty (which ever comes first) on parts and labor. This warranty covers defects in workmanship and materials. It does not cover damages resulting from accidents or misuse. 

Customer Responsibility

Customers are responsible for providing the correct information about their vehicles condition. My Tech Auto is not responsible for any issues resulting from incomplete or incorrect information given by the customer.

Liability

My Tech Auto is not responsible for the loss or damages to valuables left in vehicles. We advise all customers to remove any valuables before handing over their vehicle for repair. 

Termination of Services

My Tech Auto has the right to refuse or discontinue services at any time if a customer fails to comply with or violates these Terms.

Privacy

Your personal information will be used in accordance with our Privacy Policy, available to view here https://www.mytechauto.com/about-1

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Modifications

We may update the Terms & Conditions at any time. By continuing to use our services after changes have been made means you accept the new Terms.  

Contact Us

For any further questions you may reach us here:

Phone: 630-536-9103

Email: admin@mytechauto.com

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