Privacy Policy

Effective Date: March 7, 2025

At My Tech Auto Inc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and app.

Collection of Information

Information may be collected through in-person interactions, phone calls, our website, or our mobile app. My Tech auto Inc, will always ask for your permission before collecting any information that personally identifies you or allows us to contact you. By collecting this information, My Tech Auto Inc. is better able to provide you with improved services tailored to your needs.

Personal Information Collected

To use our services the following will be asked to be provided when scheduling an appointment or requesting a quote.

First and Last Name
Phone Number
Email Address
Vehicle Information ( Year, Make, Model, Engine Size, Mileage)
Vehicle Identification (License Plate Number, Vehicle ID (VIN),)
Payment Information

Consent to Receive Communications

By providing your phone number and agreeing to receive texts, you consent to receive text messages from MY TECH AUTO, from 630-536-9103 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 630-536-9103 or admin@mytechauto.com. Mobile opt-in information is never shared with third parties.

How We Use Your Information

We use your information to:

Provide and improve our services
Respond to inquiries via Calls/texts/emails
Process transactions
Send promotional emails (if you have opted in)

How We Protect Your Information

We take reasonable steps to protect your personal data from unauthorized access. While we implement security measures, no method of internet transmission is completely secure, and we cannot guarantee full security.

Sharing Your Information

We do not sell, rent, or trade your personal information. Customer data is not shared with 3rd parties for promotional or marketing purposes.

No consumer data will be transferred to external organizations.
We do not transfer consumer data to any external organizations under any circumstances, even with consent.

Mobile opt-in and consent are never shared with anyone for any purpose, any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Your Rights

You can:

Opt-out of promotional communications by following the unsubscribe instructions in our emails, or texting “STOP” to text messages.
Request the deletion of your personal information by calling or emailing us.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to periodically visit the site to check for changes.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

My Tech Auto Inc.
Email: admin@mytechauto.com
Phone: 630-536-9103

My Tech Auto

Information Collection

My Tech Auto collects and stores the phone numbers of individuals who voluntarily opt in to receive SMS messages from our company. We may also collect related information such as message history, timestamps, and interaction data for communication purposes, service improvement, and compliance requirements.

SMS consent and mobile opt-in information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

No mobile opt-in data will be shared with third parties.

Use Case – External Conversational SMS

These messages are sent as external conversational communications between you and My Tech Auto. Messages are typically sent in response to a message or inquiry you initiate and are used for direct communication regarding your services, scheduling, orders, or inquiries.

These communications are strictly conversational and service-related.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no data transmission over the internet or mobile networks can be guaranteed to be completely secure.

Opt-Ou Method

You may opt out of receiving SMS messages from My Tech Auto at any time.

To opt out:

Reply STOP to any text message you receive from us.

After sending STOP, you will no longer receive SMS messages from us unless you choose to opt in again.

You may also contact our office directly to request removal from our messaging list.

Help Instructions

If you need assistance with our SMS communications:

Reply HELP to any message you receive from us, or contact us directly through our website or office phone number.

Additional Options

Providing consent to receive SMS messages is optional. If you do not wish to receive SMS communications, simply do not check the SMS consent box on our forms.

Standard Messaging Disclosures

Message Terms

Message and data rates will apply.

Message frequency may vary. SMS frequency may range between 5–1000 messages daily across the organization depending on the conversation.

You may opt out at any time by texting STOP.

You may opt back in by texting START.

For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.

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